Q1 Are you a factory or trading company?
We are a factory with an integrated sales team, designers, and showroom. We provide comprehensive assistance to help buyers choose suitable products. All inquiries are responded to within 24 hours.
Q2 Can I get samples for testing?
Yes, we provide samples. Customers cover the initial shipping costs, which are reimbursed in our first cooperation.
Q3 How does your factory ensure quality control?
Our factory is ISO9001:2008, REACH, and FAMIQS certified, ensuring rigorous quality control. Each Batch of goods undergoes SGS inspection before leaving our factory.
Q4 What's your Delivery Time?
Delivery typically takes 5 to 10 days after payment receipt. Larger orders are confirmed with our production department for prompt, quality-assured delivery.
Q5 What are your payment terms?
We accept L/C, T/T, Western Union, and Paypal. Alternative methods can be discussed.
Q6 Which documents do you provide?
Standard documents include Commercial Invoice, Price List, Packing List, COA, Origin Certificate, Quality/Quantity Certificate, Beneficiary's Certificate, MSDS, B/L, and others upon request.
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